We guarantee quality levels within which to provide the services requested by users as indicated by the Service Charter and by resolution n. 655/2015/R/idr-RQSII, to the identification of minimum standards and improvement objectives.
In the document are reported in the attachment below, as required by art. 78 attachment A of ARERA resolution n. 655/2015/R/idr-RQSII, relating to general and specific contractual quality standards.